22 hours ago, Snarklepuss said:
Plus the owner probably didn't want to put up the scratch to clean things that needed professional cleaning or replace things that needed replacing.
Yes. This. We saw her micromanaging the kitchen. There is every likelihood she's been micromanaging the one single houskeeper we saw. Depending on how busy the hotel is--which it looked like not at all--the housekeeper was probably hopping busy just to do the basic housekeeping in the rooms like changing the sheets, scrubbing the toilets, wiping down the counters, and running the vacuum over the visible floor areas. They did say the turnover rate was astronomical there (gee, wonder why?), so all that filth and neglect in the common areas might not even have started with that one housekeeper.
I also suspect that because of how the owner was, If you are her employee, you do exactly and only what she tells you to do. No more. No less. No deviations. OR you'll get yelled at. Though, it sounds like you'll get yelled at no matter what, but I can certainly see how they would want to minimize it. Like the kitchen staff who said they mopped and cleaned "the line" but not behind and under the fryer or ovens--the implication being that they weren't told to do so. I think you could see it in their eyes that they knew it needed doing, but were constrained from doing it because of fear of the owner.
I don't understand how anyone could work under those constant emotional combat conditions, but you gotta do what you gotta do. People need money to live, and sticking it out in an awful job like that may be the only choice some folks have.
ncG1vNJzZmien6fCrr%2BNqamipZWptq6x0WeaqKVfqbyxtcJoa21xYmV6tHySnmdvZZKntqS3jKGmrZ2cZA%3D%3D